Terms & Conditions

Last updated: November 8, 2025

1. Introduction

Welcome to Listeve ("we," "our," or "us"). By accessing or using our platform at listeve.com, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.

2. Definitions

  • "Platform" refers to the Listeve website and mobile applications
  • "User" refers to anyone who accesses or uses the Platform
  • "Organizer" refers to users who create and manage events
  • "Attendee" refers to users who book or attend events
  • "Event" refers to any gathering, activity, or experience listed on the Platform

3. User Accounts

3.1 Registration: You must provide accurate and complete information when creating an account.

3.2 Account Security: You are responsible for maintaining the confidentiality of your account credentials.

3.3 Age Requirement: Users must be at least 18 years old to create an account.

3.4 Account Termination: We reserve the right to suspend or terminate accounts that violate these terms.

4. Event Organizers

4.1 KYC Verification: Organizers must complete KYC verification before creating paid events.

4.2 Event Content: Organizers are responsible for the accuracy of all event information.

4.3 Event Approval: All events are subject to admin approval before being published.

4.4 Prohibited Events: Events involving illegal activities, hate speech, or discrimination are strictly prohibited.

4.5 Cancellation: Organizers must provide reasonable notice for event cancellations and issue appropriate refunds.

5. Payments & Fees

5.1 Platform Fee: Standard events: 5% platform fee. House Party events: 15% platform fee.

5.2 Payment Gateway Fee: Standard events: 2.5%. House Party events: 3%.

5.3 Payment Processing: All payments are processed securely through Cashfree Payments.

5.4 Refunds: Refund policies are determined by event organizers. Platform fees are non-refundable.

5.5 Payout: Organizers receive payouts after successful event completion, subject to our payout schedule.

6. Bookings & Tickets

6.1 Booking Confirmation: Bookings are confirmed upon successful payment or registration.

6.2 QR Code Tickets: Digital tickets with QR codes are provided for event entry.

6.3 Ticket Transfer: Ticket transfers are subject to organizer approval.

6.4 Entry Requirements: Attendees must present valid QR code tickets for event entry.

7. House Party Events - Special Terms

7.1 Additional Compliance: House parties require additional legal compliance and liability insurance.

7.2 Higher Fees: 15% platform fee and 3% payment gateway fee apply to cover additional compliance costs.

7.3 Liability: Organizers assume full liability for guest safety and conduct.

7.4 Legal Compliance: Organizers must comply with local laws regarding noise, capacity, and safety.

7.5 Age Restrictions: Organizers may set age restrictions for house party events.

8. User Conduct

Users agree not to:

  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Upload malicious code or viruses
  • Harass, abuse, or harm other users
  • Create fake accounts or impersonate others
  • Use the platform for unauthorized commercial purposes
  • Scrape or copy content without permission

9. Intellectual Property

9.1 Platform Content: All content on Listeve is protected by copyright and trademark laws.

9.2 User Content: Users retain rights to their content but grant us a license to use it on the Platform.

9.3 Listeve Brand: The Listeve name, logo, and branding are our exclusive property.

10. Liability & Disclaimers

10.1 Platform as Marketplace: Listeve is a marketplace connecting organizers and attendees. We are not responsible for event quality or safety.

10.2 No Warranty: The platform is provided "as is" without warranties of any kind.

10.3 Limitation of Liability: Our liability is limited to the amount you paid for the service.

10.4 Third-Party Services: We are not responsible for third-party payment processors or services.

11. Dispute Resolution

11.1 Contact First: Please contact our support team to resolve disputes.

11.2 Jurisdiction: These terms are governed by Indian law.

11.3 Arbitration: Disputes will be resolved through binding arbitration in Guwahati, Assam.

12. Modifications

We reserve the right to modify these terms at any time. Continued use of the Platform after changes constitutes acceptance of the modified terms.

13. Contact Us

If you have any questions about these Terms, please contact us:

Email: support@listeve.com

Phone: +91 86385 72663

Address: Guwahati, Assam, India

By using Listeve, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.